Ontario Implementing New Protections for Condo Residents this Fall

Ministry of Government and Consumer Services

New Laws to Build Healthy and Sustainable Condo Communities

Toronto, ON – July 25, 2017

Ontario is moving forward to better protect condo owners and residents by increasing consumer protections in Ontario’s condo communities.

Today the Minister of Government and Consumer Services, Tracy MacCharles, announced new protections for condo communities taking effect this fall. Changes will include:

– Regular mandatory updates about the condo corporation to help improve communication between boards and owners
– Improving condo corporation governance and addressing conflicts of interest by introducing new disclosure requirements for directors, including whether they are not owners or
occupiers of units in the condo or if they have interests in contracts involving the corporation
– Mandatory training for condo directors to improve how condos are managed and operated
– Clearer rules to make it easier for condo owners to access records of their condo corporation
– New notices, quorum and voting rules to make it easier for owners to participate in owners’ meetings
– Mandatory education requirements for condo managers applying for a general licence.

The government will also designate two new administrative authorities:

– The Condominium Authority of Ontario (CAO), when designated on September 1, 2017 will provide education and promote awareness of condo owner rights and responsibilities, as well as provide important information for condo corporations. On November 1, 2017 it will also be responsible for managing the Condominium Authority Tribunal which will resolve disputes about access to condo records. Going forward, Ontario will consult with the public to identify other disputes the Tribunal could resolve.
– The Condominium Management Regulatory Authority of Ontario (CMRAO), when designated on November 1, 2017 will regulate and license condo managers and providers.
Protecting condo residents in Ontario is part of our plan to create jobs, grow our economy and help people in their everyday lives.